Legal

Privacy policy

This policy explains how Picsume Inc. ("Picsume," "we," "us") handles information collected through the SectionOS website and, where applicable, the SectionOS platform. It applies to visitors researching SectionOS and to organizations using SectionOS to run their network of sites.

Effective date: July 2026 Last updated: August 2026 Trust and security →

Who this policy covers

Picsume Inc. is an Ontario, Canada corporation and the operator of SectionOS. If your organization has a services agreement with Picsume to use the SectionOS platform, that agreement, and any Data Processing Addendum attached to it, governs how we handle your network's data. This policy governs everything else: the marketing site, contact and demo requests, and our general data practices.

Information we collect

When you visit sectionos.io

  • Standard web analytics (pages viewed, referring source, device and browser type) through Google Analytics and Microsoft Clarity
  • Cookies for site functionality and analytics, managed through the cookie consent controls on the site
  • Chat interactions if you use the on-site chat assistant

When you contact us

  • Name, email, company, and anything else you include when you book a walkthrough, submit the contact form, or email us directly
  • This information is used only to respond to your inquiry and, if you proceed, to scope and deliver SectionOS to your organization

When your organization uses SectionOS

Platform usage is governed by your organization's services agreement. Content your organization publishes, account information for people your organization authorizes, and operational metadata needed to run the platform are processed under that agreement and any attached Data Processing Addendum, not under this general policy.

How we use information

We use the information above to:

  • Respond to inquiries and run demos or walkthroughs
  • Operate, secure, and improve the SectionOS website and platform
  • Meet legal, security, and contractual obligations
  • Send communications relevant to an active relationship

We do not sell personal information, and we do not use it to build advertising profiles.

Who we share information with

We share information with the sub-processors that support the SectionOS website and platform. As of this writing, that list includes the following, along with a cookie consent tool selected at launch. Each is bound by an agreement appropriate to the data it processes. We'll keep this list current as it changes.

AWS Cloudflare Aikido Better Stack Sentry 1Password GitHub Loops.so Voiceflow Google Analytics Microsoft Clarity

We do not share information with third parties for their own marketing purposes.

Where information is processed

Our infrastructure runs on AWS, with Cloudflare providing edge delivery and protection. We aim to keep data within our AWS infrastructure boundary wherever practical, and we keep the number of third parties with access to it as small as we reasonably can.

Your rights

Depending on where you're located, you may have rights under PIPEDA, GDPR, or CCPA to access, correct, delete, or export your information, or to object to certain processing. To exercise any of these rights, contact trust@sectionos.io. We aim to acknowledge requests promptly and will let you know if we need more time to complete them.

Data retention

We keep information only as long as needed for the purposes above, or as required by law or an active agreement. When a business relationship ends, we follow the data return and deletion terms in that agreement.

Changes to this policy

We'll update the effective date above when this policy changes and post the update here. Material changes affecting active customers will be communicated directly.

Privacy and data requests

Questions about this policy or your data: trust@sectionos.io

Security and disclosure

Vulnerability reports and questionnaires: security@sectionos.io

Picsume Inc., Ontario, Canada. Platform controls and sub-processor detail are documented on the trust and security page.